Subaru Motor LLC is the authorized dealer of the Subaru cars. The dealer network consists of 48 auto centers that sell and service cars of the brand.
The company wanted their employees to cooperate in a more efficient way:
In order to choose a system, Subaru had a contest, which consisted of several stages including the stage of development and evaluation of the prototype. The leading ECM platform vendors took part in this contest. The Subaru Company chose Directum because of its features, and because of the competence and experience of our specialists.
The Directum project team faced the following tasks:
The experts of the Directum Company and the Subaru Motor LLC automated and improved the following business processes:
The project team integrated Directum with various accounting systems of the customer and customized the user interface for the English-speaking users.
All the company departments and employees work in the system. System implementation allowed the company to cut labor costs and the time required to make decisions.
Subaru Motor LLC takes a favorable view of the changes related to the development of the system’s features. The company is going to keep moving towards optimization of business processes using the Directum system.
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